FAQ

What is your return policy? 

We do things a little differently here at Local Commons, in that we do not offer any returns. Before you criticize this decision, check out our "No Returns" policy here. I am hoping once you read this, you will understand and support our decision. 

What are your shipping options at checkout? 

First off, please allow 1-3 business days for the processing of your order. 

• San Diego Local Drop Off - Local commons offers something really unique - If you are located in San Diego 
  
  
• USPS Priority - This is standard USPS priority mail. You will be sent tracking information, and we will pray for the best that USPS can deliver your package! (Fingers Crossed)! Jokes aside, USPS is pretty great and has a success rate of over 95%. Your package should safely arrive without any issues! 
  

Do you ship internationally? 

At this time, we unfortunately do not ship internationally. This will be something we strive for in the near future, but at the moment, we are limited to the U.S only. 

Are the goods sold on Lo-Com Finds actually thrifted/vintage?

Yes! To be fully transparent, my mom has taken up thrifting in retirement, and has an amazing eye for finding awesome pieces. We do our best to research the items, give the best most accurate description possible, and we always point out any imperfections. These items have been well loved over the years, and we will be sure to point out any love marks we see so that the buyer is aware of the condition.

What if my order arrives damaged? 

If your order arrives damaged, please take photos right away when you notice the damage. Send them to our support team at info@localcommons.com and we will get back to you with a solution. 

What if my order is lost? 

If you are having issues with your package being delivered, please reach out and we will work with USPS to find some answers. Please allow 3-5 business days for us to speak with USPS and work on finding your package. Rest assured, we will make sure to work with you on a solution. 

How do I get my goods sold on Local Commons? 

We love when makers reach out requesting to be sold on the site! We are a curated site, so we cannot guarantee we will carry everyone who reaches out. However, if you fit the vibe, have a good heart and make your own goods, we will most likely be thrilled and honored to sell your goods. Send an email to info@localcommons.com and we will get back to you right away with the next steps! 

I have a friend who makes awesome stuff ... How can I request that you sell their goods? 

YES! We absolutely love this and would love all recommendations. Head over to our contact page here and provide us with their Instagram handle, website, email address, and other information you have. We will reach out to them and work on getting them on the site! 

I have a question that I do not see asked here. How do I reach out? 

Please send us an email to info@localcommons.com, or you can reach out here! We look forward to hearing from you!